GoodLife Fitness


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Job Title: Service Team Lead - Toronto - Women's Only Club
Position Type: Full-Time Temporary
Facility: Toronto Street, 106

                         GoodLife Fitness is 100% Canadian and one of Canada's Best Managed Companies!

                                                                     SERVICE TEAM LEAD

At GoodLife Fitness, we’re known for being an industry leader in fitness across Canada. Since opening our doors in 1979, our Associates have shown dedication and passion for fitness and for their communities which keeps us growing year after year. With motivating people surrounding you every day and encouraging you to live a healthy and active lifestyle, isn’t it time you started living the good life too?

What is a Service Team Lead?

As a Service Team Lead you will prioritize impacting the member programs specifically for new, current and leaving members, as well as be responsible for training associates when it relates to Member Experience.

Working with GoodLife Fitness Gives You:

  • Ongoing training and development to ensure a long and successful career path
  • Opportunities for advancement include: General Manager and Divisional Manager
  • Competitive base pay and excellent commission based income
  • FREE Fitness membership and discounted membership for friends and family
  • Group health care plans
  • Fun and energetic atmosphere every day!

Job Summary:

  • Responsible for ensuring all Members get a Meet and Greet on each club visit.
  • Responsible for ensuring  that all Members are serviced properly 
  • Assist new members with orientations of weight and cardiovascular machines
  • Maintain a high level of communication and teamwork to ensure successful club operations
  • Assist the General Manager with the implementation of the Calendar of Events, Member of the Month; Meet the Manager events, Anniversary Parties/ Member Appreciation Parties, etc.
  • Responsible for training Child Minding Associates
  • Support General Manager in ensuring front desk sales tools, systems, and resources available are used by all associates
  • Complete club administration tasks

Our Ideal Candidate:

  • Passion for Fitness
  • Strong sales and customer service skills
  • 2+ years in an customer service/ sales role 
  • Proven success in leading, training and motivating teams
  • Previous management experience in the fitness industry a strong asset
  • A post secondary degree is recommended but a drive to succeed is essential

As Canada’s largest fitness company, GoodLife currently employs over 13,000 people supporting our purpose to give every Canadian the opportunity to live a fit and healthy good life. As one of Canada's 10 Most Admired Corporate Cultures, we look for positive, outgoing, energetic team members to make our environment fun and fulfilling each and every day.

                                         The good life is within your reach. Apply to GoodLife Fitness today.

18852 Toronto, ON CA Service 10/10/2017 8:58:30 PM GoodLife Fitness High School Diploma or Equivalent 1 - 3 Years
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